Return & Exchange Policy
Returns & Exchange Policy
WondersDecor - Quality & Customer Satisfaction
At Wonders Decor, we value quality and customer satisfaction. Our policy ensures fair and transparent processes for all returns and exchanges.
General Policy
Our commitment to quality and customer satisfaction
No replacement or exchange is offered for change of mind, design, color, or size.
Replacement is only applicable in case of damaged products.
Damage must be reported within 7 days of receiving the parcel.
Important Condition
Mandatory requirements for replacement claims
Video Documentation Required
To claim a replacement, a clear uncut unboxing video is mandatory
🎥 Video must show clearly:
Parcel seal before opening
Product condition during unboxing
Complete unboxing without pause
Recorded at the time of parcel opening
🚫 Without a proper video, no claim will be accepted.
Additional Conditions
Important terms and verifications
Replacement is subject to verification by our quality team.
Used or mishandled items will not be eligible for replacement.
Claims must be submitted within the 7-day window after delivery.
Original packaging should be preserved for verification.
🔔 Note: All replacements are processed after thorough verification. Please ensure you follow the video recording guidelines carefully.
